Refund and Returns Policy

Payment & Refund Policy

At Fairytale Massage, we aim to keep our booking and payment process simple, transparent,
and comfortable for our guests. Please read the following policy carefully to understand how
payments, confirmations, and refunds are handled.

1. Service Pricing & Packages

Our service packages and prices may vary based on service type, location, and availability.
All pricing details will be clearly discussed and confirmed with you through direct chat
communication before any payment is requested.

2. Advance Payment for Booking Confirmation

To confirm a booking, a partial advance payment is required.

  • The advance amount depends on the selected service and location
  • Advance payment helps secure availability and scheduling
  • We accept international debit and credit cards for advance payments

Once the advance payment is completed, your booking is considered confirmed.

3. Remaining Payment

The remaining balance must be paid as follows:

  • In-call services:
    The remaining amount must be paid upon arrival, before the service begins.
  • Outcall services:
    The remaining amount must be paid when the service provider arrives, before the
    service starts.

This ensures a smooth and hassle-free experience for both parties.

4. Booking Confirmation Responsibility

We always encourage customers to confirm bookings only when fully sure about:

  • Date and time
  • Service details
  • Location preference

Once confirmed, resources and time are reserved exclusively for you.

5. Cancellation Policy

After booking confirmation, cancellations are generally not accepted unless there is a serious
issue or fault from our side.
Because availability is limited and bookings are carefully scheduled, we kindly request
customers to confirm only when plans are certain.

6. Refund Policy

At Fairytale Massage, refunds are handled fairly and responsibly:

  • Advance payments are non-refundable
  • Refunds are considered only in cases of major service issues, such as:
    ○ Service not provided
    ○ Serious operational problems
    ○ Verified issues with valid proof

Refund requests without valid reasons or evidence may not be accepted.

7. Service Quality Concerns

If you experience any major service-related issue, we encourage you to:

  • Contact us immediately
  • Provide clear details and valid proof

We take customer satisfaction seriously and will review each case carefully.

8. Payment Security

We do not store sensitive payment information on our website.
All transactions are processed through secure and trusted payment systems.

9. Policy Updates

This Payment & Refund Policy may be updated from time to time to improve clarity or reflect
operational changes.
Any updates will be published on this page.

10. Agreement

By completing a payment or confirming a booking, you acknowledge that you have read,
understood, and agreed to this Payment & Refund Policy.

Our Commitment

We value transparency, fairness, and trust.
If you have any questions about payments or confirmations, our team is always happy to assist
you through our official communication channels.

This site provides information about private wellness and massage experiences. No explicit adult sexual services are advertised or facilitated on this site.